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SHIPPING & RETURNS

Shipping Policy

All orders take between 24-48 hours to process and ship from our facility. This does not include weekend days. TheGymMagnet.com uses FedEx and USPS as our primary shipping carriers. We offer free ground shipping within the contiguous  United States. If your order qualifies for free shipping and you choose free shipping, the shipping method selected will be up to TheGymMagnet.com discretion.

Return & Exchange Policy

Returns or exchanges must be made within 30 days from the date of delivery. If more than 30 days have passed your order will not be eligible for a return or exchange. 

 

What items are returnable? 

  • Within 30 days from the date of delivery

  • In unused and resellable condition

  • In the original packaging with all the tags intact

 

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

 

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

 

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us.

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